Frequently Asked Questions

Our spring water comes from a protected spring in the Catskill Mountains of New York. It is delivered to us daily from the bottling plant. 

You can place your order here or call our office. 

Please refer to the Delivery Days section at the bottom of the page to see when we'll be in your area.

Due to the high volume of ice calls, we do not have specific delivery days, but we'll get to you as soon as we possibly can!

To guarantee you'll get your water on time, please place your order at least one day in advance. 

Of course! We offer automatic deliveries for orders of at least 5 bottles. We can deliver weekly, bi-weekly or monthly. Automatic deliveries will stop upon bottle refusal. 

To pay your bill click here, call us, or pay the driver upon delivery.

Most times, a leaky cooler doesn't mean your cooler is broken. There may be a tiny pinhole in the bottle causing the air pressure to change, which causes the cooler to leak. If switching the bottle doesn't fix your leak, feel free to give us a call!